What do your clients think of the service and products you provide when you messenger materials to them? What problems may be bubbling just below your awareness that might boil over if not addressed? And how valuable would it be for you to have a confidential “heads-up” so you can resolve that situation before it hurts your business? It’s hard…
Dealing with the dead can be scary. Yet not even dead bodies or Halloween can rattle the bones of Global-TranzLogistics when it comes to providing service above and beyond the call of duty. When “the Late” Can’t be Late to Their Own Funeral One of our clients, a mortuary, fell behind schedule in cremating a body because of problems getting…
Companies that make repeated deliveries to the same location every day can often decrease their courier service costs by analyzing delivery patterns and making minor changes. That’s what Global-TranzLogistics did recently for one of our clients – and it’s a lesson that can be used other businesses that want to significantly cut their courier service costs. Our client is a…
Stressed-out businesses and procrastinating shoppers alike benefit from last-minute holiday deliveries made by Santa’s favorite helpers, Global-TranzLogistics. The easiest way to avoid last-minute gift delivery insanity is to plan ahead… but let’s get real: we all have gifts that we wait too long to send, that fall through the cracks or maybe just need to be delivered at the last…
At Global-TranzLogistics we know that nobody likes to pay more than they have to, so we want you to know how to avoid costly mistakes in booking your same-day deliveries. MISTAKE #1: Overestimating If you require delivery by 5:00, scheduling it for noon can increase your cost by 30-40%. Choose the service level that’s right for the job. At Global-TranzLogistics,…
Personal attention makes all the difference when you need your courier service to deliver on more than just a package. Recently, we got a call from a man in Virginia who found us online. He was desperately trying to buy a highly specialized backpack from a southern California sporting goods store. Unfortunately – actually unbelievably – the company refuses to…
The biggest fear businesses face when entrusting a package to a courier service is that it will disappear without a trace. If your courier service doesn’t employ a proper tracking system (surprisingly, not all of them do!), once the driver picks up a package there’s no way to know where it is, what time it got delivered, if it got…
There’s no denying that winter is coming. The long, hot days of summer are well and truly behind us, as the rain and the wind pick up their pace for the year’s coldest months. Storms Ali, Bronagh, and Callum have already battered various parts of the country, providing a taste of what’s to come between now and the spring. The…
These days it seems like every sector has its scammers, and sadly the courier and shipping industry is no exception. There are bogus companies out there that will happily take money in exchange for services that don’t exist, leaving clients not just out of pocket but also in a logistical and reputational mess when their goods aren’t collected or delivered.…
Courier services deal in life and death situations. A delay, a mis-delivery, or missed delivery can create severe and lasting consequences for an individual or a company. That’s why you must be able to trust that your same-day delivery service will perform with complete accuracy and no unexpected delays. What might go wrong? Consider pharmacies that provide essential medication too…
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